Disabled Access Guide:
(Click icon for detailed information)
Opening Hours
Monday to Sunday:
8:30 – 10:30
18:30 – Departure
The website offers accessibility software Recite.me making the website digitally inclusive by allowing visitors to customise the content so that they can consume it in ways that work best for them.
- The website has information on available accessibilities with clear font styles and designs.
Access to the Property
- The property is located on the corner of the Academy Street and Union Street in Inverness.
Wayfinding
- There is clear signage to indicate where the Guest Lounge is located and where the entrance is located.
Public Transport
- There is public transport access at Academy Street
- There is easy circulation from the bus stops and train station for someone in a wheelchair.
Car Parks
- There is on-street car parking on both sides of Union Street.
- The parking spaces are defined.
- There are 2 designated accessible parking spaces on the opposite side of the Union Street.
- There is clear signage indicating the designated accessible parking spaces.
Entrance
- The entrance for customers is at 1 Union Street.
- The entrance is easy to identify.
- The entrance is levelled between the pavement and the door threshold and is free from undulation that may cause a trip hazard for someone with a visual impairment or mobility impairment or an obstruction for someone in a wheelchair.
Doors
- There is a set of metal and glass double doors.
- The glass on the doors allows for someone to see if a person is approaching from the other side.
- The doors open inwards.
- There is a pull pad handle on both sides of both doors.
- The door threshold is free from undulation that may cause a trip hazard for someone with a visual impairment or mobility impairment and an obstruction for someone in a wheelchair.
Unisex Wheelchair Accessible Toilet and Shower
The Unisex Wheelchair-Accessible Toilet with a Shower is on the right from the entrance to the hall.
Toilet Area
- There is a toilet and shower area.
Door
- There is a single wooden door.
- There is an emergency release mechanism on the outside to allow for a member of staff to open the door in case of an emergency.
- The door threshold is free from undulations that may cause a trip hazard for someone with a visual impairment or mobility impairment.
- There is a lever door mechanism on the inside that allows access for someone with a manual dexterity impairment.
Horizontal Circulation
- The floor is vinyl and is free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment and obstruction for someone in a wheelchair.
- There is ample space for someone in a wheelchair to manoeuvre unassisted.
Lighting
- The toilet is well-lit and free from glare.
- Light Switches and Power Sockets
- The lights are actioned by sensor.
ACCESSIBILITY SYMBOL GUIDE
This guide is a list of all accessibility icons used across our website and listings.
Accessible Parking
- The venue has its own car park for use by customers with X number of spaces.
- The venue has its own car park for use by customers with X number of Blue Badge accessible spaces X meters from the main entrance.
- The venue can provide parking if reserved in advance to Blue Badge holders.
- Blue Badge on street parking available nearby.
- Public Car Park (name/address) available X far from the venue.
- All local parking restrictions should be checked before visiting the venue.
Symbol of Accessibility
- The wheelchair symbol should only be used to indicate access for individuals with limited mobility, including wheelchair users.
- For example, the symbol is used to indicate an accessible entrance, bathroom or that a phone is lowered for wheelchair users.
Accessible Toilets
The venue has X number of male/female/unisex accessible toilets on site.
That are available in the following locations:
- Changing rooms
- Each floor
- Poolside
- Café
Accessible Showers
The venue has male/female/unisex accessible showers on site.
This means that they have:
- Grab rails
- Drop-down shower seat
Free standing shower seat - Shelf for toiletries
Adjustable height shower head
Wheelchair Assistance Available
- The venue has wheelchair assistance available.
Visual Impairment Assistance
- The venue has visual impairment assistance.
Assistance Dogs Welcome
- The venue welcomes assistance dogs on site.
Automatic Lighting
- The venue has Automatic Lighting.