Disabled Access Guide:
ACCESSIBILITY SYMBOL GUIDE
This guide is a list of all accessibility icons used across our website and listings.
Accessible Parking
- The venue has its own car park for use by customers with X number of spaces.
- The venue has its own car park for use by customers with X number of Blue Badge accessible spaces X meters from the main entrance.
- The venue can provide parking if reserved in advance to Blue Badge holders.
- Blue Badge on street parking available nearby.
- Public Car Park (name/address) available X far from the venue.
- All local parking restrictions should be checked before visiting the venue.
Symbol of Accessibility
- The wheelchair symbol should only be used to indicate access for individuals with limited mobility, including wheelchair users.
- For example, the symbol is used to indicate an accessible entrance, bathroom or that a phone is lowered for wheelchair users.
Accessible Toilets
The venue has X number of male/female/unisex accessible toilets on site.
That are available in the following locations:
- Changing rooms
- Each floor
- Poolside
- Café
Accessible Showers and Changing Rooms
The venue has male/female/unisex accessible showers and changing rooms on site.
This means that they have:
- Grab rails
- Low-level bench
- Clothing hooks
- Hoist available
Wheelchair Assistance Available
- The venue has wheelchair assistance available.
Visual Impairment Assistance
- The venue has visual impairment assistance.
Assistance Dogs Welcome
- The venue welcomes assistance dogs on site.
Assistive Listening Device Installed
- Assistive listening device available.
Induction Loop Present
The following types of hearing induction loop are available:
- Fixed counter induction loop
- Fixed induction room loop
- Portable hearing loop
The location and type of induction loops are specified in the disabled access guide.
Push Pad to Open
- The venue has push pad to open doors.
Accessible Lift
The venue has a lift available between floors that has:
- Tactile buttons
- Floor directory
- Audio announcements
And has capacity for:
- X wheelchairs
- X sports wheelchairs
- X people
Wheelchair Space Available
- The venue has an accessible wheelchair space area.
Evacuation Chair or Stair Climber Present
- The venue has a Evacuation Chair or Stair Climber Present.
Personal Emergency Evacuation Plan
- The venue has a personal emergency evacuation plan
Accessible
Parking
Accessibility
Accessible Toilet
Accessible Showers and Changing Rooms
Push Pad to Open
Accessible Lift
Wheelchair Space Available
Assistive Listening Device Installed
Induction Loop Present
Visual Impairment Assistance Available
Wheelchair Assistance Available
Assistance Dogs Welcome
Evacuation Chair or Stair Climber Present
Personal Emergency Evacuation Plan
(Click icon for detailed information)
Transport and Parking
Paths and Landscaping
Entrance
Main Reception
Conference Facilities Reception
Conference Facilities
La Cucina Restaurant
Kittocks Den Bar & Restaurant Area
Squire Restaurant
Health Spa, Fitness Area & Swimming Pool
Zephyr Lounge
Atrium Lounge
Clubhouse
Retail Shop
Vertical Circulation
Horizontal Circulation
Designated Accessible Bedrooms
Toilets
Fire Safety
Transport and Parking
Designated Car Parking
- The premises have a car park.
- Parking spaces are clearly defined.
- The parking bay is in reasonable proximity to the secondary accessible entrance.
Valet Parking
- The facility has a valet car park.
- Parking spaces are clearly defined.
- The parking bay is in close proximity to the accessible entrance.
Clubhouse Parking
- The Clubhouse has a car park.
- Parking spaces are clearly defined.
- The parking bay is in close proximity to the accessible entrance.
- The pathways are well lit and glare free.
- There is directional signage along the pathway to indicate different areas within the facilities.
Paths and Landscaping
Pathway from Main Road and Public Transport
- The path to the main facility entrance is solid, e.g., paving, tarmac, concrete.
- Public transport can be accessed from the opposite side of the main road.
- The pathway is clearly defined/designated from the main road.
- The route to the main facility entrance is clearly identifiable.
- The path is free of undulations that would hinder wheelchair access.
- There are no obstacles that would hinder wheelchair access.
- The pathways are well lit and glare free.
- There is directional signage along the pathway to indicate different areas within the facilities.
Pathways towards Main Entrance
- The path to the main facility entrance is solid, e.g., paving, tarmac, concrete.
- The pathway is clearly defined/designated from the main road.
The route to the main facility entrance is clearly identifiable. - The path is free of undulations that would hinder wheelchair access.
There are no obstacles that would hinder wheelchair access. - The pathways are well lit and glare free.
There is directional signage along the pathway to indicate different areas within the facilities.
Pathways towards Clubhouse
- The path to the clubhouse facility entrance is solid, e.g., paving, tarmac, concrete.
- The pathway is clearly defined/designated.
The route to the clubhouse entrance is clearly identifiable. - The path is free of undulations that would hinder wheelchair access.
There are no obstacles that would hinder wheelchair access. - The pathways are well lit and glare free.
There is directional signage along the pathway to indicate different areas within the facilities.
Pathways from Main Parking Area to Main Entrance and Alternative Access Route
- The path to the clubhouse facility entrance is solid, e.g., paving, tarmac, concrete.
- The pathway is clearly defined/designated.
The route to the clubhouse entrance is clearly identifiable. - The path is free of undulations that would hinder wheelchair access.
There are no obstacles that would hinder wheelchair access. - The pathways are well lit and glare free.
- There is directional signage along the pathway to indicate different areas within the facilities.
Entrance
Main Accessible Entrance
- The accessible entrance is easily recognisable.
- The entrance is free of structural supports that may present an obstruction for visually impaired persons.
- The entrance is free from any obstacles that would hinder wheelchair access.
Doors
- There is an external and internal push pad at the main entrance door.
- The door is contrasting with the door frame.
Rear entrance from parking area
- There is an alternative route for access from the main parking area.
- There is an external and internal set of full glazing doors from the parking area.
Horizontal Circulation
- The entrance is large enough for a wheelchair user and assistant.
- The floor is free of undulations that would hinder wheelchair access.
There are no obstacles that would hinder wheelchair access. - The pathways are well lit and glare free.
- The route to the main service areas is clutter and obstacle free.
Main Reception
Main Reception Point/Counter
- The main reception point/counter is identifiable from the entrance doors.
- Seating at reception is variable that will accommodate people with different requirements.
- The reception point allows space for wheelchair users to gain access to the reception point.
- Seating at reception is variable that will accommodate people with different requirements.
Conference Facilities Reception
Conference Facilities Reception Point/Counter
- The conference facilities reception point/counter is identifiable from the entrance doors.
- The reception point allows space for wheelchair users to gain access to the reception point.
Conference Facilities
Conference Facilities
Foyer
- The Conference facilities foyer is fully accessible.
- There is signage outside each of the suites.
- There are information screens to inform what suite is in use.
Auditorium/Cinema
- The auditorium/cinema is fully accessible with sufficient space for wheelchair users.
Robert Burns Ballroom
- The Robert Burns suite/ballroom is the main function facility for weddings etc.
- Sockets are at an accessible height.
- There is a portable bar set up within the suite that has a lowered counter section.
William Dunbar Suite
- The William Dunbar suite is fully accessible.
- Sockets are at an accessible height.
James Graham Suite
- The James Graham suite is fully accessible.
- Sockets are at an accessible height.
Robert Louis Stevenson Suite
- Sockets are at an accessible height.
Robert Aytoun Suite
- Sockets are at an accessible height.
Mary Mcleod Suite
- Sockets are at an accessible height.
Duncan McIntyre Suite
- Sockets are at an accessible height.
La Cucina Restaurant
La Cucina Restaurant
- The La Cucina is an Italian theme restaurant that can be accessed from the main car park entrance and from the main reception area and Zephyr Lounge.
- Seating is available to accommodate people with different types of disability.
- A table & waiter service is provided.
Kittocks Den Bar & Restaurant Area
Kittocks Den Bar & Restaurant Area
- There are three main seating areas within the bar & restaurant area.
- Seating is available to accommodate people with different types of disability.
- A table & waiter service is provided.
Squire Restaurant
Squire Restaurant
- The Squire restaurant is the main guest area for breakfast dining, there are lunches served and a carvery.
- Seating is variable that will accommodate persons with different disability.
- There are members of staff available to accommodate requirements of wheelchair users/persons with mobility impairment.
Health Spa, Fitness Area & Swimming Pool
Health Spa, Fitness Area & Swimming Pool
- There is directional signage to indicate the facilities.
- The corridor width is accessible for wheelchair users.
- The nail bar is accessible.
All of the spa treatment rooms are accessible.
Accessible Changing Facility
- The toilet is accessible.
The transfer space is alongside the WC and kept to the back wall. - The finger rinse basin is fitted with lever taps.
Grab rails are fitted. - The door is fitted with an emergency release mechanism so that they are capable of being opened outwards from outside, in case of an emergency.
- There is a drop-down baby change table fitted within the accessible toilet.
Studio Area
- The studio is accessible.
Fitness Area
- The fitness area is accessible.
- There is equipment that is accessible for a wheelchair user.
Zephyr Lounge
Zephyr Lounge
- The lounge can be accessed from the main hotel lobby area or through the Kittock Lounge Bar.
- The lounge can also be accessed through the adjoining door to La Cucina Restaurant.
- Seating is available to accommodate people with different types of disability.
- A table & waiter service is provided.
Atrium Lounge
Atrium Lounge
- The Atrium lounge is on the lower level of the main hub area of the hotel.
- There is access from the Atrium lounge to external facilities.
- Seating is variable.
Clubhouse
Clubhouse
- Internal circulation within the clubhouse is good.
- The entrance is large enough for a wheelchair user and assistant.
- The floor is free of undulations that would hinder wheelchair access.
- There are no obstacles that would hinder wheelchair access.
- The lighting provided at the entrance and throughout the facility is of a good standard and glare free.
- The route to the main service areas is clutter and obstacle free.
Reception Point
- The main reception point/counter is identifiable from the entrance doors.
- The reception point allows space for wheelchair users to gain access to the reception point.
St Andrews Bar & Grill Restaurant
- Seating is available to accommodate people with different types of disability.
- A table & waiter service is provided.
Clubhouse Retail Shop
- There is a small retail unit that sells golf related items.
- The retail space is accessible.
Accessible Toilets
- There is men’s and lady’s accessible toilets.
- The washbasins are fitted with lever taps that would assist a person with manual dexterity impairment.
- The transfer space is alongside the WC and kept to the back wall.
- There are grab rails fitted.
The door is fitted with an emergency release mechanism. - There is an emergency alarm system fitted.
- There is a drop-down baby change facility within the toilet.
Clubhouse Entrance
Clubhouse Entrance
Clubhouse St-Andrews Bar & Grill Restaurant
Clubhouse St-Andrews Bar & Grill Restaurant
Clubhouse St-Andrews Bar & Grill Restaurant
Clubhouse Decking Area
Clubhouse Decking Area
Clubhouse Retail Shop
Clubhouse Retail Shop
Clubhouse Accessible Toilets
Clubhouse Accessible Toilets
Clubhouse Accessible Toilets
Retail Shop
Retail Shop
- There is a small retail unit that sells golf related items and local produce.
- The retail space is accessible.
Vertical Circulation
Main Lift
- There is a lift to the upper floors.
- The buttons in the lift are at accessible height and they are tactile.
- The call and control buttons contrast visually.
- The lift doors are easily distinguishable from the surroundings.
- The lift is easily accessible from the floors.
Â
Stairs to Atrium Lounge
- The handrails contrast visually with the background.
- The handrails are slip resistant and not cold to the touch.
- The edges are highlighted and contrasting to help a person with visual impairment distinguish step edges.
- The stairs are well lit and free from glare.
Horizontal Circulation
Corridors and Passageways
- The corridors and passageways have an unobstructed width.
- Most corridors are wide enough to allow wheelchair passing.
- The floor finishes are slip resistant.
- The floors are free from undulations that may cause a trip hazard to someone with a visual impairment and mobility impairment or an obstruction for someone in a wheelchair.
Designated Accessible Bedrooms
Bedrooms
- The full length of the bed is clear from any obstruction.
- The bedside lights are within reach of the head end of the bed.
- The main lights are controllable from the bed.
- The width of the desk is sufficient for a wheelchair user to sit.
- There is a desk chair provided to enable a person to transfer from a wheelchair.
- Door & drawer handles are easy to grip and involve minimal twisting.
- Where required vibrating alarm pads are provided for persons with hearing impairment.
Accessible Toilet & Shower
- The shower facility is accessible to a wheelchair user.
- The washbasins are fitted with lever taps that would assist a person with manual dexterity impairment.
- The transfer space is alongside the WC.
- There are grab rails fitted.
- The door is fitted with an emergency release mechanism.
- There is an emergency pull cord alarm call system fitted.
Toilets
Kittock Bar Toilets
- There is an accessible facility within both gents and ladies toilets.
- The washbasins are fitted with lever taps that would assist a person with manual dexterity impairment.
- There is an emergency alarm system fitted.
The door is fitted with an emergency release mechanism. - There is a drop-down baby change table fitted within the accessible toilet.
Â
Zephyr Lounge Toilets
- There is a unisex ambulant disabled toilet.
- The washbasins are fitted with lever taps that would assist a person with manual dexterity impairment.
- The transfer space is alongside the WC and kept to the back wall.
- There are grab rails fitted.
- There is an emergency alarm system fitted.
Â
Conference Facilities Toilets
- There is men’s and lady’s accessible toilets.
- The washbasins are fitted with lever taps that would assist a person with manual dexterity impairment.
- The transfer space is alongside the WC and kept to the back wall.
- There are grab rails fitted.
- The door is fitted with an emergency release mechanism.
- There is an emergency alarm system fitted.
Fire Safety
Fire Safety
- There are procedures in place such as a Personal Emergency Egress Plan that takes into account individual requirements especially the needs of persons with disability including other less able-bodied persons who have access to the building.
- Fire break glass units are present.
- There are evacution chairs at the stairs.
ACCESSIBILITY SYMBOL GUIDE
This guide is a list of all accessibility icons used across our website and listings.
Accessible Parking
- The venue has its own car park for use by customers with X number of spaces.
- The venue has its own car park for use by customers with X number of Blue Badge accessible spaces X meters from the main entrance.
- The venue can provide parking if reserved in advance to Blue Badge holders.
- Blue Badge on street parking available nearby.
- Public Car Park (name/address) available X far from the venue.
- All local parking restrictions should be checked before visiting the venue.
Symbol of Accessibility
- The wheelchair symbol should only be used to indicate access for individuals with limited mobility, including wheelchair users.
- For example, the symbol is used to indicate an accessible entrance, bathroom or that a phone is lowered for wheelchair users.
Accessible Toilets
The venue has X number of male/female/unisex accessible toilets on site.
That are available in the following locations:
- Changing rooms
- Each floor
- Poolside
- Café
Accessible Showers and Changing Rooms
The venue has male/female/unisex accessible showers and changing rooms on site.
This means that they have:
- Grab rails
- Low-level bench
- Clothing hooks
- Hoist available
Wheelchair Assistance Available
- The venue has wheelchair assistance available.
Visual Impairment Assistance
- The venue has visual impairment assistance.
Assistance Dogs Welcome
- The venue welcomes assistance dogs on site.
Assistive Listening Device Installed
- Assistive listening device available.
Induction Loop Present
The following types of hearing induction loop are available:
- Fixed counter induction loop
- Fixed induction room loop
- Portable hearing loop
The location and type of induction loops are specified in the disabled access guide.
Push Pad to Open
- The venue has push pad to open doors.
Accessible Lift
The venue has a lift available between floors that has:
- Tactile buttons
- Floor directory
- Audio announcements
And has capacity for:
- X wheelchairs
- X sports wheelchairs
- X people
Wheelchair Space Available
- The venue has an accessible wheelchair space area.
Evacuation Chair or Stair Climber Present
- The venue has a Evacuation Chair or Stair Climber Present.
Personal Emergency Evacuation Plan
- The venue has a personal emergency evacuation plan