Main Floor Area
The main floor area is an open plan floor area with:
- Retail Area
- Fragrance Area
- Beauty and Skincare Area
- Pharmacy
- Opticians and Hearing care
There is signage at the right side inner-door to indicate that help is available and what accessibilities are available.
Retail Area
Access to the Retail Counter
- The pathway is wide enough for someone in a wheelchair.
- The route to the main service areas is clutter and obstacle free.
- There are products at different heights on the shelves.
- Staff is available to assist if required.
Lighing
- The pathway is well lit and free from glare.
Self-Checkout Tills
- The Self-Checkout Tills are on the right from the Click and Collect Point.
- There is enough space for someone in a wheelchair to circulate unassisted.
- There is staff in hand to assist.
Fragrance, Beauty and Skincare Area
- The counters are easily identifiable.
- The counters are free of clutter.
- The floor is free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment and obstruction for someone in a wheelchair.
- There is enough space for someone in a wheelchair to circulate.
- There are products at different heights on the shelves.
- Staff is available to assist if required.
Lighting
- The area is well lit and free from glare.
Counter & Till Points
- The counters are easily identifiable.
- The counters are free of clutter.
Lighting
- The area is well lit and free from glare.
Pharmacy Area
- The pathways to the pharmacy provide enough space for someone in a wheelchair.
- The floor free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment and obstruction for someone in a wheelchair.
- There is enough space for someone in a wheelchair to circulate.
Lighting
- The area is well lit and free from glare.
- The lights are left on during business hours.
Shelves
- There are products at different heights on the shelves.
- Staff is available to assist if required.
Health Desk Counter
- There are 2 Health Desk Counters.
- The counters are easy to identify from the isles.
- The counters are free from literature or items that may obstruct the use of the top of the counters.
- There is a portable induction loop available for someone with a hearing aid.
Prescriptions Area
- The floor is free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment and obstruction for someone in a wheelchair.
- There is enough space for someone in a wheelchair to circulate.
Lighting
- The area is well lit and free from glare.
- The lights are left on during business hours.
Prescriptions Counter
- There is a portable induction loop available for someone with a hearing aid.
- The counters are free from clutter.
Consultation Room
- The floor is free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment or and obstruction for someone in a wheelchair.
- The door frame is contrasting from the surroundings.
- The door has a clearance giving enough room for someone in a wheelchair.
- The chair in the room can be removed to give space for a wheelchair.
- There is enough space within the consultation room for a wheelchair to turn around.
- There some chairs to provide waiting area for someone waiting to be seen in the consultancy room.
- The chairs are movable to allow space for someone in a wheelchair.
- There is a portable induction loop available for someone with a hearing aid.
Lighting
- The area is well lit and free from glare.
- The lights are left on during business hours.
Hearingcare Consultation Room
- The door frame has contrast with the surroundings.
- The floor is free from undulations that may cause a trip hazard to someone with a visual impairment or someone with a mobility impairment or and obstruction for someone in a wheelchair.
- There is enough space for someone in a wheelchair to circulate.
- The seating can be removed to give access to a wheelchair.
- There is a table with a recess under that allows for someone in a wheelchair to use it.
Lighting
- The area is well lit and free from glare.
- The lights are left on during business hours.
Audiometric Booth
- When of someone in a wheelchair or with mobility impairment that cannot access the booth, the tests are carried out at the entrance of the booth.
- The door is left open when someone has anxiety or claustrophobic during the tests.
- There is a specialised portable induction loop available for someone with a hearing aid.